Hi, I'm Arka, and I'm a product designer with 8 years of experience in advocating for the user.
I defined myself as a creative and collaborative designer focusing on visual communication and user-centered design. Passionate for UI Design and bringing to life new experiences. I have plenty of experience in the fields of UI/UX and Production Design.
As part of my background, I was born and raised in Costa Rica where I graduated from Visual Communications Design. Part of my family is from Costa Rica, Venezuela and USA.
Visual Design | Information Architecture | Design Systems | UI components and Prototyping | Digital Accessibility | Design and Accessibility QA
Education
Rutgers University, New Brunswick
Major: Mechanical Engineering
Minor: Geography
Experience
Bristol Myers Squibb
June 2021 - June 2025
Led end-to-end UX design and research for 10+ enterprise applications supporting scientists and business teams.
Planned project scope, timelines, and milestones while coordinating cross-functional teams, facilitating checkpoint reviews, and presenting executive-ready status decks to keep stakeholders aligned.
Designed a biospecimen tracking platform from discovery through high-fidelity prototypes.
Redesigned the company directory using user research, usability testing, and iterative design.
Conducted user interviews, usability testing, stakeholder workshops, and heuristic evaluations.
Created user flows, information architecture, wireframes, prototypes, and developer-ready design specifications.
Built and maintained an internal design style guide to improve consistency across products.
Championed digital accessibility by applying WCAG standards, annotating designs for developers, and creating internal accessibility resources to be used by our team and others within BMS
Partnered with Product, Engineering, and QA in Agile teams to deliver user-centered enterprise solutions.
Some other engagements include:
Dosing apps for oncology products and CAMZYOS
Digital streaming service for HCP's, Inside the Science
Cell Therapy Magic Calendar iOS app
Sales Boomerang
Acquired By Trust Engine
June 2020 - April 2021
Designed 10+ features for a B2B financial platform, improving functionality and user experience, as the first UX designer at the company
Led UX design of an ROI calculator that improved sales confidence and decision making through clearer financial modeling.
Designed a bulk upload experience that reduced user errors and support dependency.
Redesigned the main dashboard to streamline primary workflows and improve discoverability.
Conducted user research including interviews, usability testing, heuristic evaluations, and persona development
Infosys
June 2020 - April 2021
Contributed UX design and research to internal platforms serving financial and enterprise users
Led UX initiatives similar to later roles, including ROI calculators, dashboard redesigns, and upload tools
Facilitated collaboration across product, engineering, and QA teams using Agile methodologies
Client Projects included nationwide retail, mobile and insurance companies